![]() * See Camera Reset Instructions for assistance. Information contained herein is subject to change without notice. Logitech assumes no responsibility for any errors All other trademarks are the property of their respective owners. Logitech, the Logitech logo, and other Logitech marks are owned by Logitech and may be Use the switch located on the side of the power supply or network adapter to disable these diagnostic LEDs. Power Supply / Network Adapter Diagnostic LEDs On/Off switch for Power Supply / Network Adapter LEDs Which LED colors indicate “camera is not working”? Which LED colors indicate “camera is working”? View video recordings using the free Apple QuickTime player or other player that supports H.264 video playback.To review the video on the microSD card without Logitech Alert Commander:ġ) Open the hatch on the bottom of the camera and remove the microSD card from its port.Ģ) Plug the microSD card into the adapter.ģ) Plug the adapter into the PC’s SD card slot. ![]() To review the video on the microSD card, we recommend you using NOTE: Unplug the camera before removing, replacing, or upgrading your You can turn off the motion and diagnostic LEDs in the Settings > Cameras > Camera > Show LED for. Not connected to Alert Commander or Internet (Light Blue) MicroSD card read/write failure - No microSD card * (Alternating Red / Yellow, blinking)Ĭonnected to Alert Commander & Internet (Blue) Will not delete video recorded on the microSD card. Resetting the camera will restore the camera to factory settings. If the camera still does not operate, contact If the camera does not appear after reset, go to Settings > Cameras >Īdd/Find > Find Cameras. Insert a paper clip into the reset hole located on the back of the camera and See instructions in “Camera Reset Instructions.” Refer to the Getting to Know Guide to read about additional features and functions.ġ) Test another outlet for your camera, perhaps one closer to your PC.Ģ) Verify that the camera power supply and the network bridge are plugged directly into a power outlet and not a power strip.ģ) Check firewall settings or press the F1 key in Commander Software for additional help.Ĥ) Go to Settings > Cameras > Add/Find > Find Cameras.ĥ) Reset the camera. What do I do if the power supply cable (yellow connector) is too short? To lengthen, either use a coupler or purchase a longer ethernet (CAT-5e) cable. Knowledge Base Troubleshooting help is available at Customer Support Call 1.888.469.4543 Refer to System Requirements Guide. Turn on the Allow apps to access your camera toggle switch.Commander Help You can press the F1 key from any screen in the AlertĬommander to access the online Help system.Turn on the Camera access for this device toggle switch.Under the "Allow access to the camera on this device" section, click the Change button.To allow apps to access the camera on Windows 10, use these steps: If the camera is working, but you cannot access it from a specific application, you revise the privacy settings. On Windows 10, the system can automatically limit apps (such as Microsoft Teams, Zoom, Skype) access to the microphone and camera to help you protect your privacy and improve security. How to allow apps access to camera using Privacy settings If you're looking for the best camera for meetings and video chat, the BRIO from Logitech is the one for you since it was the first webcam in the market with 4K support and offers pretty nifty features like background replacement and Windows Hello support. $152.99 (opens in new tab) at Walmart (opens in new tab)
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